How can we help?

You can sign in with Google, or with your email and password. We also support one-time password (OTP) login via email for quick, passwordless access.

First, make sure you are using the same method you signed up with (Google vs. email). If you forgot your password, use the "Forgot password" link on the login screen. If you are still stuck, contact us using the form below and we will help restore access.

Your date, time, and place of birth power every chart and reading, so keep them accurate. You can edit them from your Profile. Note that changing birth details will regenerate your Kundli and related insights.

You can request account and data deletion at any time. Visit your Privacy settings or submit a request through the form below. Deletion is handled in line with the DPDP Act, 2023.

Credits are used to unlock premium features such as detailed reports, AI astrologer conversations, and compatibility readings. Each action shows its credit cost before you confirm.

Head to the Plans page to view available credit packs and subscription options. Payments are processed securely.

Refund eligibility depends on whether the credits have been consumed. If you believe you were charged in error or have an unused purchase, contact us with your order details and we will review it.

Your credit purchases and usage are listed in your account under billing / credit history, so you can track exactly where your credits went.

Vedic calculations rely on precise astronomical positions at your moment of birth. Even a small error in birth time or place can shift house placements and change your readings, so double-check them in your Profile.

Matching compares two birth charts across traditional compatibility factors (such as Guna Milan) to produce a compatibility score and detailed breakdown. You can match with saved family members or enter details manually.

Astrological insights are guidance, not guarantees. If a reading looks clearly wrong, it is usually caused by incorrect birth details. Verify your data first; if it still looks incorrect, let us know so we can investigate.

From the Family section you can add members with their birth details, or invite existing users to connect. Once added, you can run compatibility and bond insights with them.

A member is a profile you create and manage (for example, a child or relative). A connection is another AstraMitra user you link with by invitation — you each keep control of your own account.

Make sure the invited person accepted the request and that their birth details are complete. If a connection appears stuck, contact us with both usernames and we will look into it.

We handle your data in compliance with the DPDP Act, 2023. Read the full Privacy Policy for details on what we collect and why.

For formal data-protection grievances, please use our dedicated Grievance Redressal page, which routes directly to our Grievance Officer with a tracked response timeline.

You can review and update your consent choices anytime from your Privacy settings.